Insurance Sales and Customer Service Representative

Company: NEXT LEVEL CONSULTING SERVICE
Location: Boynton Beach
Posted on: March 20, 2020

Job Description:

The agency is rapidly expanding and is looking for exceptional people to continue to help us grow. We are a fast paced work environment and need reliable, organized, computer savvy, hard working individuals who want to grow with us. We represent a nationally recognized brand that has been in business for over 90 years. Insurance Industry or agency experience preferred. Postiion Purpose: Offering information, help and advise to Insurance Agency customers and prospective Agency customers Role and Responsibilities: Provide exceptional customer service through superior communication skills to all inquiries in a timely manner (policy change, cancellations, sales service, evidence of insurance etc.) Answer calls and handle incoming customer inquiries by handling the request or by referring to appropriate staff member to ensure customer needs are met Document customer interactions in agency management system Foster strong relationships with customer and exceed their expectations to promote customer retention and referrals and sales Educate customers on the agency and company value proposition and sell to customers and prospects needs Take premium payments Administrative support as requested Collaborate with management and agency staff to stay up to date on new products, services and policies while promoting teamwork, learning and workflow Complete policy reviews of existing and potential customers to identify and insure proper protection and sales offers match identified needs Other duties as assigned Requirements : Superior communication skills Great attitude Ability to listen to customer concerns and identify how you can help them Ability to multi-task Self control Good work ethic Patience Relatable Caring Compassionate Willing to help when needed Experience in dealing with the public Phone skills Works will with others Willing to go the extra mile Bilingual Spanish a plus Education Required: -- High School education or higher

Keywords: NEXT LEVEL CONSULTING SERVICE, Boynton Beach , Insurance Sales and Customer Service Representative, Sales , Boynton Beach, Florida