Front Desk Agent
Company: Courtyard Marriott Boynton Beach
Location: Boynton Beach
Posted on: February 5, 2020
|
|
|
Job Description:
Courtyard Marriott Boynton Beach in Boynton Beach FL - Full-time,
Part-time - 12.00 hourly - Posted 11/5/2019
Job Summary
Come to our Job Fair and have an instant Interview!
Courtyard Marriott Boynton Beach
1601 Congress Avenue
Boynton Beach FL
Wednesday November 6th 8am - 6pm
Thursday November 7th 8am - 1pm
As a Front Desk Agent, we look to you to ensure our guests have a
great experience from check-in through check-out by making them
feel welcome and at home in a comfortable, yet professional
atmosphere. You will liaison between the many departments
throughout the hotel and in doing so, being the face of the hotel
as well, you will ensure a great stay for every guest who walks
through the front doors.
Responsibilities
Summary:
The core job duties & responsibilities of a Front Desk Agent
include but are not limited to:
-Greet and welcome guests upon arrival. Thank guests and ask them
to return upon departure.
-Ensure smooth check-in and check-out of all guests through proper
handling of guest accounts.
-Handle any guest requests/problems and satisfy their needs within
acceptable guidelines.
-Be able to perform other duties including AYS, business center and
guest relations/concierge.
-Create and maintain a positive and productive atmosphere at the
desk; have good working relationships with managers and associates
in other departments.
-Act empowered to provide outstanding customer service.
-Ensure work area is clean, neat and well organized.
-Work with other departments and facilitate professional
communication over the radio.
-Follow all cash/credit handling and banking procedures to check in
and out all customers correctly.
-Check hotel availability and know sales strategy each day through
communications with front desk supervisor.
-Know hotel room types, available inventory, amenities/services
available, and outlet hours of operation.
-Report to work on time with proper uniform, including name tag.
Personal appearance must comply with hotel standard.
-Attend department meetings and implement all information into your
daily work.
-Have good knowledge of the surrounding area including restaurants,
theaters, churches, shopping, etc. and be able to give directions
and recommendations to guests both over the phone and in
person.
-Know how to correctly handle all guest packages, faxes and
luggage.
-Know safety deposit box procedures.
-Follow all procedures for reviewing paperwork at the end of shift
and making a properly documented and correct bank drop.
-Assist other departments and guests as requested
-Follow all hotel and department safety rules as instructed by
manager. Report any safety hazard immediately
-Report any on the job injury to your manager regardless of how
minor you think the injury might be
-Other duties as assigned which may include performing duties other
than those listed in this position description in the Front Office
department or other department in the hotel
The Required Skill Set for a Front Desk Agent include but are not
limited to:
-Must be able to speak, read, write and understand English
-Must have good communication skills, both verbal and written.
-Must possess basic computer skills.
-Ability to complete assigned tasks without close supervision.
-Must be able to stand and exert well-paced mobility for up to 8
hours. Must be able to lift up to 15 lbs. occasionally.
-Smile and greet the guests as you encounter them throughout your
shift.
-Must be able to clock in and out for shifts and breaks
responsibly.
-Must have a uniform that is clean and properly worn with your name
tag. All visible tattoos and piercings must comply with standards
outlined in Associate Handbook.
Requirements
The Desired Qualifications of a Front Desk Agent position
include:
-Able to speak, read and/or write in language(s) other than
English
-Have strong problem-solving skills
-Working knowledge of hotel's front desk OPERA system
-Previous experience working at another hotel's front desk
-Must be able to work a flexible schedule including nights,
weekends, and all holidays
-Must be willing to go above and beyond the basic job requirements
to better help the guests, fellow employees, and company as a
whole.
-Must be legally authorized to work in the U.S.
-Must be able to pass a criminal background check
-Must reside in market, no relocation.
Keywords: Courtyard Marriott Boynton Beach, Boynton Beach , Front Desk Agent, Sales , Boynton Beach, Florida
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Sales JobsInsurance Agents - LIFE INSURANCE LICENSED REQ'D (Fort Lauderdale,FL) Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...) Company: The Alliance Location: Fort Lauderdale Posted on: 02/18/2020 Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Miami,FL) Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...) Company: The Alliance Location: Miami Posted on: 02/18/2020 Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Hialeah,FL) Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...) Company: The Alliance Location: Hialeah Posted on: 02/18/2020 Sales Producer Commercial Insurance Description: SunIRef:Sales:title Sales Producer - Commercial Insurance Brown Brown Insurance 262 reviews - Fort Lauderdale, FL Brown Brown Insurance 262 reviews Read what people are saying about working here. (more...) Company: Brown Brown Insurance Location: Fort Lauderdale Posted on: 02/18/2020 Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Hollywood,FL) Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...) Company: The Alliance Location: Hollywood Posted on: 02/18/2020 Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Miami,FL) Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...) Company: The Alliance Location: Miami Posted on: 02/18/2020 Entry Level Sales Representative Description: Florida Home-Improvement Associates FHIA is the leading provider of quality home remodeling products to Florida residents statewide. br When you join the FHIA team- which has doubled in size in the (more...) Company: Florida Home Improvement Associates Location: Fort Lauderdale Posted on: 02/18/2020 Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Fort Lauderdale,FL) Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...) Company: The Alliance Location: Fort Lauderdale Posted on: 02/18/2020 Sales Training Program Description: Why Join Altec AccelerateAltec's Sales Development ProgramAltec has several opportunities available for candidates to join Accelerate: Altec's Sales Development Program. These entry-level candidates (more...) Company: Altec Industries , Inc. Location: Miami Posted on: 02/18/2020 Account Sales Consultant Description: Classification: ExemptJob Summary: The Account Sales Consultant increases branch growth through up-selling and cross-selling all lines of service to existing customers. The ASC also builds customer loyalty (more...) Company: Alsco Location: West Palm Beach Posted on: 02/18/2020 |
