BoyntonBeachRecruiter Since 2001
the smart solution for Boynton Beach jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Boynton Beach
Posted on: June 7, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLBETHB on your registration submission. Please feel free to consult with us if you have further job-related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Boynton Beach , Inbound Travel Consultant, Professions , Boynton Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery of
Company: O'Reilly Auto Parts
Location: Coral Springs
Posted on: 06/27/2019

Survey Technician
Description: RESPONSIBILITIES br br Responsible for performing selected drafting assignments, quickly and accurately. br br Transform project designs in preliminary form into CADD produced drawings. br (more...)
Company: Maser Consulting P.A.
Location: West Palm Beach
Posted on: 06/27/2019

Construction Estimator
Description: I AM Builders is looking for experienced Estimators We are a full-service Construction and Estimating Firm in South Florida and we are looking to add new estimators to our team. Our
Company: I AM Builders
Location: Miami
Posted on: 06/27/2019


Truck Driver
Description: LOCAL REGIONAL and OTR DRIVER JOBS Call us 855 211-1257 NEW DRIVER OPENING IN YOUR AREA 06/18/2019 - Now hiring CDL Class B Truck Drivers for work in the Hollywood, FL area Trillium Driver is hiring (more...)
Company: Trillium Drivers
Location: Hollywood
Posted on: 06/27/2019

CDL-A Company Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives br br TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities Apply today and enjoy life on the (more...)
Company: Trans Am
Location: Hallandale
Posted on: 06/27/2019

MEP Estimator
Description: Job Location : Location US-FL-Miami Type Regular Full-Time Category/Department Estimating Overview The MEP Estimator is responsible for all aspects of estimating including pre-construction, hard bids, (more...)
Company: Suffolk Construction
Location: Miami
Posted on: 06/27/2019

CDL-A Company Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives br br TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities Apply today and enjoy life on the (more...)
Company: Trans Am
Location: West Palm Beach
Posted on: 06/27/2019

CDL-A Company Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives br br TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities Apply today and enjoy life on the (more...)
Company: Trans Am
Location: Coral Springs
Posted on: 06/27/2019

CDL-A Company Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives br br TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities Apply today and enjoy life on the (more...)
Company: Trans Am
Location: Opa Locka
Posted on: 06/27/2019

CRM System Business Analyst (1639-MH2444)
Description: CRM System Business Analyst Please Note Must be eligible to work for any employer in the U.S., no sponsorship available at this time. No third party employers. We are looking to hire a CRM system BA for (more...)
Company: Moorecroft Systems Inc.
Location: Miami
Posted on: 06/27/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Boynton Beach RSS job feeds