Houseperson- Home Inspector- Laborer- Maintenance/Rentals
Company: Quail Ridge Country Club
Location: Boynton Beach
Posted on: May 27, 2023
Job Description:
The primary responsibility of the House person-Home Inspector is
to meet and exceed the expectations of Quail Ridge kittiwake guests
and members: keeping the area manicured; assisting in setting-up
and clean-up of all rental condominiums, and the maintenance/upkeep
of other main facilities throughout Quail Ridge. This is a
fast-paced position that will involve constant customer, member,
and staff interaction. Performing tasks/duties in multiple areas;
rentals/kittiwake, all Clubhouse, admin and fitness areas,
community services/general maintenance facilities, and
disposal/waste area.
ESSENTIAL FUNCTIONS
- Maintains a commitment to rental customer service and
guest/member satisfaction.
- Resolves rental guest issues promptly and with great care and
effectiveness.
- Assist in all set-ups of rental units prior to guest or member
arrivals.
- Assist in all tear downs of rental units after rental guest or
member departures.
- Daily cobweb removal from all main Quail Ridge buildings,
awnings, and ceiling fans, to include; clubhouse, business center,
fitness center, and tennis center, kittiwake unit area, community
services, etc... Climbing a ladder or stool to reach is
required.
- Removes soil linens, stores appropriately for laundry, and
remaking of beds.
- Cleaning units, assisting laundry department, and folding
sheets and towels.
- Perform daily scheduled cleaning services, including a variety
of cleaning functions/requests as assigned by Manager.
- Perform surface dusting, vacuum, mop, sweep, clean windows,
make beds, and general cleaning.
- Assists with transporting food/beverages to rentals arrivals or
event location
- Maintains the cleanliness and organization of supply storage
rooms.
- Maintains the cleanliness of the kittiwake /rentals area.
- Disposes of all trash from the rental unit departures.
- Perform routine inspections of various units /properties
throughout Quail Ridge property to ensure proper upkeep and remedy
as needed.
- Always maintains a professional demeanor and attitude.
- Maintains constant awareness of safety issues, (i.e. broken
glass, frayed electrical cords, leaks, broken locks and suspicious
persons). Reports all safety incidents to the on-duty
supervisor.
- Follows through on lost and found procedures. No articles shall
be removed from occupied rooms. Absolute respect for guest property
should always be exercised.
- Report any needed repairs immediately to supervisor (such as
leaky faucets or toilets, loose tile, broken window panes, missing
nuts or screws, e).
- Maintains a professional appearance. Follows all property dress
code standard
- Assist with minor general maintenance tasks in the
kittiwake/rentals area (ie., changing light bulbs, batteries or
tightening various screws).
- Performing tasks/duties in multiple department areas;
rentals/kittiwake, all buildings, community services/general
maintenance facilities, and disposal/waste area.
- Assist with minor general maintenance tasks in the community
service and or disposal/waste departments as instructed.
- Works closely with rental manager, housekeeping supervisor, and
community services director and/or supervisor, and assists as
requested.
- Perform thorough deep clean of rental units as required.
- Ability to reach, bend, stoop, stand and push, pull and lift
items weighing up to 50 lbs. Will need to be able to climb a ladder
to remove cobwebs from ceiling fans and awnings.
- Move furniture and household items as needed, to including
hurricane prep and seasonal items, closing and opening units by
moving patio furniture in and out of units.
- Report all maintenance issues to manager, immediately.
- Report all safety and security issues to manager,
immediately.
- Communicate with manager to ensure all guest/member requests
are fulfilled.
- Clean and power wash sidewalks, walkways, etc. utilizing a
power washer.
- Clean/blow walkways, sidewalks, etc. utilizing a powered leaf
blower.
- Attends department meetings.
- During off season period will perform inspection services for
Housekeeping Manager on member homes as follows:
- Turning on and off Member's water from the main shut off
- Inspecting every room of the Member's residence
- Completing a thorough interior inspection of the premises
- Running water in all bathrooms and kitchen and checking for
leaks
- Checking all doors and windows are intact and secure
- Flushing all toilets two (2) times and then cleaning same
- Examining all interior walls and ceilings for visible
damage
- Performing spot cleaning of residences as required
- Count and dispose of any dead pests found in residence(s)
- Report all maintenance issues to Supervisor, immediately and
electronically
- Report all safety or security issues to Supervisor,
immediately
- Report any guest/member incidents to Supervisor,
immediately
- Complete an electronic inspection using a handheld computer
device
- Communicate with Supervisor to ensure all guest/member requests
are fulfilled
- Assist the Housekeeping Dept with other duties as needed
- Perform any other functions and duties as assigned by
management.
Knowledge Skills and Abilities
- Ability to read, write, and speak and communicate with English
speaking members and guests.
- Previous experience in private housekeeping environment
preferred.
- Ability and required to reach, bend, stoop, stand, push, pull
and lift items weighing up to 50 lbs, including climbing a ladder
or stool to reach higher areas.
- Must be high energy, guest service oriented and able to ensure
our guests/members are handled with the utmost courtesy and
professionalism.
- Must be highly detailed orientated.
- Able to work a flexible schedule, as needed, including weekends
and holidays.
- Utilize gas powered or electric utility vehicle.
- Knowledge/Ability to vacuum and iron.
- Utilize all-purpose cleaner, bleach, disinfectant, furniture
polish, oven cleaner, glass cleaner and other related general
cleaning products.
- Adhere to Quail Ridge dress and grooming standards.
- Ability to utilize an electric and/or battery operated power
washer and leaf blower.
- Proper use of all company equipment and vehicles. Adhere to all
posted traffic signs and speed limits.
- Adhere to Quail Ridge emergency procedures.
- Must have the ability to effectively communicate with
guest/members and co-workers.
- Respond to member and inquiries in a courteous and friendly
manner.
- Must possess excellent interpersonal skills and verbal
communication skills.
- Must possess excellent organizational skills and complete tasks
as instructed.
- Must maintain high performance standards.
- Ability to deal with routine changes often.
- Ability to work in a fast paced environment.
- Able to work under hot, humid, and stressful conditions.
- Must be able to operate shut off valves, electric breakers and
security systems.
- Must be computer proficient to conduct electronic
inspections.
- Must be proficient in Microsoft Office suite of products.
- Ability to reach, bend, stoop, stand and push, pull and lift
items weighing up to 40 lbs. Also requires ability to repeatedly
climb and descend stairs.
- Must be high energy, guest service oriented and able to ensure
our guests/members are handled with the utmost courtesy and
professionalism
- Equipment/Machinery/Chemicals Used: Ability to use gas powered
or electric utility vehicle, bicycles, handheld computers, Vacuum,
Iron, and use of all-purpose cleaner, bleach, disinfectant,
furniture polish, oven cleaner, window cleaner and other related
general cleaning products.
Education and experience
- High School diploma and/or equivalent preferred.
- Previous experience in housekeeping required.
- Previous cleaning experience required.
- At least one year of customer service experience, prior
hospitality experience preferred.
- Must have a valid driver's license and a clean driving record
to ensure insurability on company motor vehicle insurance.
Apply on our website at:
Drug Free Workplace
Keywords: Quail Ridge Country Club, Boynton Beach , Houseperson- Home Inspector- Laborer- Maintenance/Rentals, Professions , Boynton Beach, Florida
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