Houseperson- Home Inspector- Laborer- Maintenance/Rentals

Company: Quail Ridge Country Club
Location: Boynton Beach
Posted on: May 27, 2023

Job Description:

The primary responsibility of the House person-Home Inspector is to meet and exceed the expectations of Quail Ridge kittiwake guests and members: keeping the area manicured; assisting in setting-up and clean-up of all rental condominiums, and the maintenance/upkeep of other main facilities throughout Quail Ridge. This is a fast-paced position that will involve constant customer, member, and staff interaction. Performing tasks/duties in multiple areas; rentals/kittiwake, all Clubhouse, admin and fitness areas, community services/general maintenance facilities, and disposal/waste area.

ESSENTIAL FUNCTIONS

• Maintains a commitment to rental customer service and guest/member satisfaction.
• Resolves rental guest issues promptly and with great care and effectiveness.
• Assist in all set-ups of rental units prior to guest or member arrivals.
• Assist in all tear downs of rental units after rental guest or member departures.
• Daily cobweb removal from all main Quail Ridge buildings, awnings, and ceiling fans, to include; clubhouse, business center, fitness center, and tennis center, kittiwake unit area, community services, etc... Climbing a ladder or stool to reach is required.
• Removes soil linens, stores appropriately for laundry, and remaking of beds.
• Cleaning units, assisting laundry department, and folding sheets and towels.
• Perform daily scheduled cleaning services, including a variety of cleaning functions/requests as assigned by Manager.
• Perform surface dusting, vacuum, mop, sweep, clean windows, make beds, and general cleaning.
• Assists with transporting food/beverages to rentals arrivals or event location
• Maintains the cleanliness and organization of supply storage rooms.
• Maintains the cleanliness of the kittiwake /rentals area.
• Disposes of all trash from the rental unit departures.
• Perform routine inspections of various units /properties throughout Quail Ridge property to ensure proper upkeep and remedy as needed.
• Always maintains a professional demeanor and attitude.
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to the on-duty supervisor.
• Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
• Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile, broken window panes, missing nuts or screws, e).
• Maintains a professional appearance. Follows all property dress code standard
• Assist with minor general maintenance tasks in the kittiwake/rentals area (ie., changing light bulbs, batteries or tightening various screws).
• Performing tasks/duties in multiple department areas; rentals/kittiwake, all buildings, community services/general maintenance facilities, and disposal/waste area.
• Assist with minor general maintenance tasks in the community service and or disposal/waste departments as instructed.
• Works closely with rental manager, housekeeping supervisor, and community services director and/or supervisor, and assists as requested.
• Perform thorough deep clean of rental units as required.
• Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 50 lbs. Will need to be able to climb a ladder to remove cobwebs from ceiling fans and awnings.
• Move furniture and household items as needed, to including hurricane prep and seasonal items, closing and opening units by moving patio furniture in and out of units.
• Report all maintenance issues to manager, immediately.
• Report all safety and security issues to manager, immediately.
• Communicate with manager to ensure all guest/member requests are fulfilled.
• Clean and power wash sidewalks, walkways, etc. utilizing a power washer.
• Clean/blow walkways, sidewalks, etc. utilizing a powered leaf blower.
• Attends department meetings.
• During off season period will perform inspection services for Housekeeping Manager on member homes as follows:
  • Turning on and off Member's water from the main shut off
  • Inspecting every room of the Member's residence
  • Completing a thorough interior inspection of the premises
  • Running water in all bathrooms and kitchen and checking for leaks
  • Checking all doors and windows are intact and secure
  • Flushing all toilets two (2) times and then cleaning same
  • Examining all interior walls and ceilings for visible damage
  • Performing spot cleaning of residences as required
  • Count and dispose of any dead pests found in residence(s)
  • Report all maintenance issues to Supervisor, immediately and electronically
  • Report all safety or security issues to Supervisor, immediately
  • Report any guest/member incidents to Supervisor, immediately
  • Complete an electronic inspection using a handheld computer device
  • Communicate with Supervisor to ensure all guest/member requests are fulfilled
  • Assist the Housekeeping Dept with other duties as needed
  • Perform any other functions and duties as assigned by management.
    Knowledge Skills and Abilities
    
    • Ability to read, write, and speak and communicate with English speaking members and guests.
    • Previous experience in private housekeeping environment preferred.
    • Ability and required to reach, bend, stoop, stand, push, pull and lift items weighing up to 50 lbs, including climbing a ladder or stool to reach higher areas.
    • Must be high energy, guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism.
    • Must be highly detailed orientated.
    • Able to work a flexible schedule, as needed, including weekends and holidays.
    • Utilize gas powered or electric utility vehicle.
    • Knowledge/Ability to vacuum and iron.
    • Utilize all-purpose cleaner, bleach, disinfectant, furniture polish, oven cleaner, glass cleaner and other related general cleaning products.
    • Adhere to Quail Ridge dress and grooming standards.
    • Ability to utilize an electric and/or battery operated power washer and leaf blower.
    • Proper use of all company equipment and vehicles. Adhere to all posted traffic signs and speed limits.
    • Adhere to Quail Ridge emergency procedures.
    • Must have the ability to effectively communicate with guest/members and co-workers.
    • Respond to member and inquiries in a courteous and friendly manner.
    • Must possess excellent interpersonal skills and verbal communication skills.
    • Must possess excellent organizational skills and complete tasks as instructed.
    • Must maintain high performance standards.
    • Ability to deal with routine changes often.
    • Ability to work in a fast paced environment.
    • Able to work under hot, humid, and stressful conditions.
    • Must be able to operate shut off valves, electric breakers and security systems.
    • Must be computer proficient to conduct electronic inspections.
    • Must be proficient in Microsoft Office suite of products.
    • Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs. Also requires ability to repeatedly climb and descend stairs.
    • Must be high energy, guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism
    • Equipment/Machinery/Chemicals Used: Ability to use gas powered or electric utility vehicle, bicycles, handheld computers, Vacuum, Iron, and use of all-purpose cleaner, bleach, disinfectant, furniture polish, oven cleaner, window cleaner and other related general cleaning products.
      Education and experience
      
      • High School diploma and/or equivalent preferred.
      • Previous experience in housekeeping required.
      • Previous cleaning experience required.
      • At least one year of customer service experience, prior hospitality experience preferred.
      • Must have a valid driver's license and a clean driving record to ensure insurability on company motor vehicle insurance.
        Apply on our website at:
        
        Drug Free Workplace

Keywords: Quail Ridge Country Club, Boynton Beach , Houseperson- Home Inspector- Laborer- Maintenance/Rentals, Professions , Boynton Beach, Florida