BoyntonBeachRecruiter Since 2001
the smart solution for Boynton Beach jobs

Retail Customer Service Associate

Company: FedEx
Location: Boynton Beach
Posted on: June 10, 2019

Job Description:

Job Number: 1950365BREmployment Type: Regular Full-TimeJob Category: RetailShift: Not ApplicableRegion: 047 : SoutheastAddress Line 1: 2208 N CONGRESS AVECity: Boynton BeachState: FloridaZip Code: 33426Career PreviewTo learn more about working at our FedEx Office Stores, follow the link below for an inside look at a career with us.FedEx Office Career PreviewPosition SummaryAt FedEx Office, team members with a passion for delivering the best customer service, who are confident and knowledgeable, make all the difference. Apply today to bring your friendly face and positive attitude to support our customers in a retail location. You can make a positive impact in the lives of our customers each and every day!The Good Stuff* Variety! Connect with our valued and diverse customers to provide custom solutions.* Get creative! Collaborate with customers to build top notch and complex projects.* Never a dull moment! Fast-paced and exciting environment.* Professionalism! Refine your skills and add value to your talents.* Opportunities! At FedEx Office it is not just a stable job, but the opportunity to build a career.* Comprehensive and competitive benefits.About FedEx OfficeAt FedEx Office, we help transform ideas from digital to physical by enabling customers to print and ship what, when and where they want, with the peace of mind expected of FedEx. FedEx Office is an equal opportunity employer. FedEx Office will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance.General Duties and Responsibilities(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)People* Follows instructions of supervisors and assists other team members in performing store functions* Assists in the training of store team membersService* Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need* Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services* Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs* Ensures all customer problems are resolved quickly and to the satisfaction of the customer* Takes complex customer orders using order systems and provides accurate pricing information* Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels* Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents* Maintains a safe, clean and orderly retail StoreProfit* Ensures confidentiality of customer data and careful handling of documents, media, and packages* Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change* Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability* Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage* Takes preemptive action to prevent errors and waste* Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits* Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and proceduresSelf Management* Performs multiple tasks at the same time* Looks for opportunities to improve knowledge and skills within the retail Store* Able to operate with minimal supervision* Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook* All other duties as needed or requiredMinimum Qualifications and Requirements* High school diploma or equivalent education* 6+ months of specialized experience* Excellent verbal and written communication skills* For new hires, must meet all FedEx Office employment qualifications in force at time of hiring* For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member HandbookEssential FunctionsESSENTIAL FUNCTIONS:* Ability to stand during entire shift, excluding meal and rest periods* Ability to move and lift 55 pounds* Ability, on a consistent basis, to bend/twist at the waist and knees* Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members* Ability, on a consistent basis, to perform work activities requiring cooperation and instruction* Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure* Ability, on a consistent basis, to maintain attention and concentration for extended periods of time* Ability, on a consistent basis, to work with minimal supervision* Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionQuality Driven Management (QDM)(Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)* Suggests areas for improvement in internal processes along with possible solutions* Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility* Applies Quality concepts presented at training during daily activities* Supports FedEx Office Quality initiativesEEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.America's Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.BrassRingHelp@FedEx.com.

Keywords: FedEx, Boynton Beach , Retail Customer Service Associate, Other , Boynton Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


SA - Flexible
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Bonita Springs
Posted on: 06/17/2019

Licensed Private Investigator
Description: Eagle Globe Anchor Investigations is seeking to hire Licensed Private Investigators on a Per Diem basis
Company: Eagle Globe & Anchor Investigations
Location: Jupiter
Posted on: 06/17/2019

Work from Home
Description: We are seeking homeworkers for a solid national healthcare company that's been in business
Company: Ameriplan
Location: Jupiter
Posted on: 06/17/2019


Skid Steer Operator
Description: Land Development company seeking an experienced
Company: B C Land Development
Location: Fort Pierce
Posted on: 06/17/2019

Babysitting Wanted - Professional Night Nanny Needed In Fort Pierce, Seeking Sitter
Description: Nice to meet you My name
Company: Sitter
Location: Fort Pierce
Posted on: 06/17/2019

Recreation Experience Expert - JW Marriott Marco Island Beach Resort - (1900106K)
Description: Here's To Your Journey with JW Marriott Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than (more...)
Company: Marriott International, Inc.
Location: Bonita Springs
Posted on: 06/17/2019

General Laborer
Description: Are you looking for immediate work and that makes an immediate positive impact Are you the type of person who loves diversity in your work day We are now hiring for General Laborers with a real passion (more...)
Company: PeopleReady
Location: Fort Pierce
Posted on: 06/17/2019

Now interviewing - Work at home
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: Career Division
Location: Bonita Springs
Posted on: 06/17/2019

Housekeeper
Description: Are you committed to holding cleanliness next to godliness Do you have a rare penchant for getting everything just right and striving for your work to be perfect PeopleReady
Company: PeopleReady
Location: Fort Pierce
Posted on: 06/17/2019

Inbound Customer Care Rep
Description: We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer's product questions, promote
Company: Mommy Jobs Online
Location: Bonita Springs
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Boynton Beach RSS job feeds