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Sr Telecom Engineer, Technology & Digital, FT,8:30A-5P

Company: Baptist Health South Florida
Location: Boynton Beach
Posted on: November 25, 2022

Job Description:

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why we're all in for helping you be your best.


Achieves maximum availability of the BHS Network Based Telecommunications Voice systems through effective installation and maintenance of the equipment throughout the facilities. Assist network engineering staff in planning telecom infrastructure capacity build out and network grooming projects. Implement technology solutions along with participation as a team member in Project implementations. Compilation and analysis of Network-Based statistical data into statistical reports for capacity planning. Assist the Telecommunication Manager with vendor contracts. Ability to perform regular Network-Based Voice System Management functions. Provides technical support as needed, to assist in resolving network-Based and standalone Voice specific problems: Handsets, peripheral, hardware, software, Call routing response time problems. Ability to provide basic network administrative functions and application support on supported systems. Provide support and mentoring for the lower tier Voice-Network Engineers. Adherence to BHSF IT methodologies and standards i.e. project methodology and technology standards.

Estimated salary range for this position is $68,800 - $94,600 per year depending on experience.


Bachelors degree or relevant work experience.

Must have Cisco CUCM administration, ACD training, basic network knowledge.

Design, installation and support experience with telecommunications equipment.

Required perform routine and fault isolation of digital telecommunications equipment (Fiber optic transmission, multiplexes, digital cross-connect, and channel bank equipment).

Perform routine fault isolation testing of DS1, DS3, ISDN, VOIP, and SIP trunking communications facilities, i.e. routers, concentrators, etc.

Two plus years hands on experience with PBX administration, Voice Mail administration, ACD administration and navigate and troubleshoot dial peers on voice routers.

Experience with carrier circuit provisioning and troubleshooting, and understanding of fiber optics.

Project management experience/skills desirable. Ability to act as a project member on large scale projects and implementation of these projects.

Knowledge of healthcare environment.

Strong verbal/written communication skills, Documentation and inventory skills, Organizational skills and Solid analytical skills.

Ability to follow directions from Senior staff members, Team player attitude.


Keywords: Baptist Health South Florida, Boynton Beach , Sr Telecom Engineer, Technology & Digital, FT,8:30A-5P, Other , Boynton Beach, Florida

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