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Spa and Fitness Corrdinator

Company: The Club at Quail Ridge
Location: Boynton Beach
Posted on: September 23, 2022

Job Description:

Fulltime or part time avaiable

Responsible for greeting all members and guests and directs inquiries to the proper parties; answer phones, scheduling/rescheduling/canceling appointments, running all billing/CHITS for fitness related services. Providing a professional, friendly, and courteous atmosphere for all members. Essential Functions ---Answer all incoming calls to the fitness desk. ---Coordinating and scheduling all massage and facial appointments. ---Communicating with the desk supervisor for ordering of all supplies for the fitness facility; PO's, requisitions, inventory. ---Fitness billing through the JONAS system. ---Copying, printing, gift certificates, redeeming for all staff services, paying close attention to matters that may require adjustments. ---Tracking daily and monthly traffic. ---Assisting customers with general questions; may include assisting members in the gym area. ---Maintain inventory for supplies as well as for Dermatological products. ---Maintain sales quota for Dermatological products and promotions. ---Maintaining communications with desk manager to ensure proper procedures are met and training/understanding is adequate. ---Schedule may vary and will at times include evenings and weekends. ---Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc... ---Running all billing/CHITS for fitness related services. ---Good attendance and punctuality is particularly important for this position. ---Convey rules and regulations as needed for the fitness area. ---Performs other duties necessary to maintain a consistent level of customer service that is expected by membership and standard for the fitness industry. ---Promote fitness programs, contests, and fitness department. ---Ability to work among fitness staff, to include but not limited to breaks, floor coverage, orientations. ---Portray and be enthusiastic about fitness and wellness. ---Perform desk coverage when necessary. ---Charge accounts, record and document member's accounts for Fitness related costs, items, sessions, etc... ---Perform any other tasks as assigned by management.

Knowledge, skills and abilities

---Must have knowledge of commonly used concepts, practices, and procedures within a country club/fitness area. ---Must possess excellent interpersonal skills. ---Must possess excellent written and verbal communication skills. ---Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. ---Must be a detail-oriented individual and possess time management skills. ---Must maintain high performance standards. ---Fluent reading and writing in English with the ability to recognize signs and symbols to communicate with members. ---Ability to deal with routine changes often. ---Ability to deal effectively and tactfully with all employees, management and members. ---Ability to work in a fast paced environment. ---Excellent sales and communication skills. ---Thorough understanding of Quail Ridge policies and procedures. ---Must have some computer skills, including use of Microsoft Office programs.

Education and experience

---High School Diploma and/or equivalent required. ---Previous clerical and reception work experience required. ---Must have intermediate knowable of all Microsoft applications; typing ability; customer focus driven, as well as, maintaining above standards for desk operations. ---Seasonal/yearly commitment highly desired; must be comfortable working in a fitness environment and be willing to assist in other areas. ---CPR/AED certification desirable. ---Must be able to lift at least 50 lbs., and bend and/or lift heavier objects or equipment in the fitness facility.

Apply on our website at: Drug Free Workplace

Keywords: The Club at Quail Ridge, Boynton Beach , Spa and Fitness Corrdinator, Other , Boynton Beach, Florida

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