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Call Center Customer Service Representative

Company: East Coast Mechanical
Location: Boynton Beach
Posted on: September 12, 2022

Job Description:

East Coast Mechanical (ECM) has an immediate opening for experienced, dedicated, and energetic Customer Service Representative with Administrative experience to work in our inbound call center in Boynton Beach. The position is responsible for: Answering inbound calls from our customers in a professional, pleasant, and timely manner. Provide excellent customer service to customers by scheduling service for products that have issues. Follow up with customers to ensure complete satisfaction with their service. Job Requirements: Follow up with customers to ensure complete satisfaction with their service. Requirements: Minimum 3 years customer service experience taking high volume inbound calls. Clear, concise and professional verbal communication skills. Strong data entry and clerical skills a must. Must have 25 wpm or better speed. Ability to multi-task and handle high pressure at times. Flexibility to work an 8 a.m. to 5 p.m. shift, including Rotating Saturdays Outbound calls or sales is a BIG PLUS! We offer: Compensation based on experience/skill sets Weekly payroll Career advancement opportunities Full Benefits Package including: Medical, Dental, Vision, Life, STD, LTD, Paid vacation, paid sick/personal days, 401(k) plan w/company match. $18.00 an hour

Keywords: East Coast Mechanical, Boynton Beach , Call Center Customer Service Representative, Other , Boynton Beach, Florida

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