Dispatch Forecaster
Company: East Coast Mechanical
Location: Boynton Beach
Posted on: January 12, 2021
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Job Description:
Job DescriptionFor more than 30 years, ECM has been helping home
and business owners with their appliance, plumbing, and air
conditioning needs. ECM services customers in Broward, Palm Beach,
and between Martin and St Lucie Counties with over 130 fully
equipped trucks. We are the leader in home warranty service and A/C
sales generating more than 30 million in revenue.Join a Winning
Team!ECM has an immediate opening for an experienced Dispatch
Forecaster A successful candidate will be responsible for:* Provide
support to our Field Technicians by tracking and monitoring their
daily productivity * Communicate scheduling changes as necessary to
the technicians * Data entry -- code out of time/parts used by
techs * Reschedule calls -- must be pro fessional and pleasant to
our customersJob Requirements:Position requirements:* Minimum of
3-5+ years high volume dispatch/scheduling/customer service
experience required* Must be able to work Dispatch Supervisor Dept
hours: Monday - Friday 7am-7pm and rotating Saturdays* Clear,
concise and professional verbal communication skills* Strong
ability to multi-task and handle pressure* Knowledge of local
tri-county geographical area* Computer literate w/ strong data
entry skills* Ability to sit for long periods of time as this
position requires data entry* A/C, Plumbing and Appliance
background a PLUS* Bilingual (English/Spanish) is a plusWe offer:*
Competitive compensation* Weekly payroll* Paid training* Career
advancement opportunities* Benefits including: Medical, Dental,
Vision, Life, STD, LTD, Paid Vacation, Paid Sick/Personal, 401(k)
w/company match.Additional information:* All candidates must
successfully complete a background check, reference check and drug
testing.* East Coast Mechanical is an Equal Opportunity Employer
and supports a drug-free workplace.
Keywords: East Coast Mechanical, Boynton Beach , Dispatch Forecaster, Other , Boynton Beach, Florida
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