Dispatch Forecaster

Company: East Coast Mechanical
Location: Boynton Beach
Posted on: January 12, 2021

Job Description:

Job DescriptionFor more than 30 years, ECM has been helping home and business owners with their appliance, plumbing, and air conditioning needs. ECM services customers in Broward, Palm Beach, and between Martin and St Lucie Counties with over 130 fully equipped trucks. We are the leader in home warranty service and A/C sales generating more than 30 million in revenue.Join a Winning Team!ECM has an immediate opening for an experienced Dispatch Forecaster A successful candidate will be responsible for:* Provide support to our Field Technicians by tracking and monitoring their daily productivity * Communicate scheduling changes as necessary to the technicians * Data entry -- code out of time/parts used by techs * Reschedule calls -- must be pro fessional and pleasant to our customersJob Requirements:Position requirements:* Minimum of 3-5+ years high volume dispatch/scheduling/customer service experience required* Must be able to work Dispatch Supervisor Dept hours: Monday - Friday 7am-7pm and rotating Saturdays* Clear, concise and professional verbal communication skills* Strong ability to multi-task and handle pressure* Knowledge of local tri-county geographical area* Computer literate w/ strong data entry skills* Ability to sit for long periods of time as this position requires data entry* A/C, Plumbing and Appliance background a PLUS* Bilingual (English/Spanish) is a plusWe offer:* Competitive compensation* Weekly payroll* Paid training* Career advancement opportunities* Benefits including: Medical, Dental, Vision, Life, STD, LTD, Paid Vacation, Paid Sick/Personal, 401(k) w/company match.Additional information:* All candidates must successfully complete a background check, reference check and drug testing.* East Coast Mechanical is an Equal Opportunity Employer and supports a drug-free workplace.

Keywords: East Coast Mechanical, Boynton Beach , Dispatch Forecaster, Other , Boynton Beach, Florida