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Service Desk Coordinator

Company: ConsultNet
Location: Boynton Beach
Posted on: January 12, 2021

Job Description:

Service Desk CoordinatorWe are seeking a Service Desk Coordinator to greet and process all incoming/outgoing customers, monitor customer flow, answer telephone, schedule and confirm customer appointments, and process insurance information.Requirements:* 1-3 years of related experience within a similar office environment* 1 + yearscustomer service experience* High school degree/GED required; AA or BA/BS in related field desired* Proficiency in utilization of automated equipment and systems* Strong communication skills* Ability to multi-task, manage priorities and ensure customer commitments/deadlines are met in a fast paced, progressive environment* Help to maintain high level of office cleanliness per Covid protocol

Keywords: ConsultNet, Boynton Beach , Service Desk Coordinator, Other , Boynton Beach, Florida

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