Faculty Group Practice - Learning & Development Specialist - Billing **Boynton Beach, FL**

Company: NYU Langone Health
Location: Boynton Beach
Posted on: October 16, 2020

Job Description:

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on Facebook, Twitter, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Learning & Development Specialist in Boynton Beach, FL.

In this role, the successful candidate is responsible for achieving in-depth knowledge of assigned Epic applications and operational functions and be able to communicate effectively to end users in a classroom, webinar, eLearning and at elbow support setting. The trainer will be expected to keep materials and classroom environment pleasant and current. The trainer will work with the appropriate partners to facilitate the creation of tip sheets and form healthy relationships and communications with application teams to begin to understand how Epic functionality is designed to meet the end user's needs. The trainer will participate in QA sessions and design curriculum to improve quality, new initiatives, and applications.

Job Responsibilities:

* Primary Classroom Trainer for multiple applications. Candidate will need to become credentialed in Epic training.

* Maintains the physical classroom spaces to make sure they present a professional and friendly environment; Provides regular feedback on training environment performance and usability based on classroom experience

* Responsible for class materials upkeep, making sure that everything is ready and available when end users come to class

Mastery of iDevelop, the LMS, to keep attendance and record grades of end users as well mark their completion of our class

Basic familiarity with placing tickets in Front Range for various user and hardware issues

Must work to constantly improve presentation skills and classroom management - present to colleagues regularly to master the skill

Achieve basic knowledge of Captivate software and eLearning authoring

Develop a thorough knowledge of the eLearning QA process and participate regularly with this team

Create first draft of tip sheets under the oversight of senior staff; Test & validates curriculum and exercises in the training environment prior to their use in class

Provide feedback to the Senior PTs on improvements and updates to the curriculum based on classroom/end user experience

Provide webinar sessions to offsite staff and coordinate with vendors on training, new user onboarding, and new curriculum as needed.

Build proficiency in SharePoint and being able to locate all documents needed for classroom needs

Demonstrates the ability to independently function and master their job responsibilities

Attends stream meetings as representative of the training team to development understanding of training from the operational and application standpoint

Maintains positive relationships with the end user base, operation, application and training team colleagues

Minimum Qualifications:

To qualify you must have a Requires 1 year of relevant experience and BA/BS Degree or equivalent experience and education. Classroom teaching experience preferred knowledge of billing a must.. Strong desktop tool usage including Word, Excel, Outlook and PowerPoint. Effective presentation and classroom management skills. Effective oral, written communication and follow-up skills. Strong interpersonal relationship skills. Minimal implementation and/or support experience. Self-motivated, detail-oriented, problem solver. Excellent project management skills.

NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Florida's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

Keywords: NYU Langone Health, Boynton Beach , Faculty Group Practice - Learning & Development Specialist - Billing **Boynton Beach, FL**, Other , Boynton Beach, Florida