BoyntonBeachRecruiter
the smart solution for Boynton Beach jobs

Cable Installer -

Company: Comcast
Location: Boynton Beach
Posted on: November 15, 2018

Job Description:

Comcast brings together the best in media and technology.We drive innovation to create the world's best entertainment and online experiences.As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Military Experience Welcome!
Benefits for New Hires start Day 1.

Job Summary:
Responsible for demonstrating a sufficient aptitude for acquiring the skills and knowledge involved in the competent performance of the tasks relating to broadband installation and troubleshooting activities.Provides written and field assessments, meeting/exceeding Comcast Employee Standards, and supervisor approval will be used to determine advancement to the next level.
Functions in an entry-level, trainee position with an increasing degree of proficiency and decreasing degree of supervision with regard to those skills and tasks for which training and instruction are received during tenure in this position.This position is typically the start of the employee's telecommunications career.Continued employment is contingent upon achieving required training, certifications, and safety requirements.

Employees at all levels are expected to:

- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team-make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our communities

Core Responsibilities:
- Performs reconnects, requested and non-pay disconnects, and changes of service, while adhering to: Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide (or remove) services to the customer.Pre-wires single dwelling units and multiple dwelling units (MDUs) in order to provide ready hook-up capabilities at the time of moving in.
- Completes associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is checked in.
- Performs service calls.Reviews all requested services with the customer in order to ensure understanding and agreement.Troubleshoots the drop from the tap to the customer's equipment.Installs and removes converters in order to provide customer with upgrades or downgrades in service and determines acceptability of service by reviewing picture quality following connection of cable service in order to provide the best possible service for the customer.
- Provides the customer with materials regarding channel line up, use of converter, and company policies as they relate to the customer as well as demonstrates these skills in order to educate the customer on the use of the equipment and company guidelines.
- Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.Inspects existing ground or makes new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.
- Properly operates and maintains installation tools and equipment.
- Reports need for vehicle repair or service when required and/or prescribed.Reports any accidents, losses, injuries, or property damage to Supervisor and customer when appropriate.
- Applies knowledge and skills of training on the job in order to prepare for transition to the next level and performs other duties as requested by Supervisor in order to achieve departmental goals and objectives.
- Ability to use basic cable installation tools and hand tools and perform jobs from high places (on poles and roofs,) including climbing poles with proper equipment (safety belt, strap, climbers,) ladders, and bucket trucks (18 to 20 feet,) as determined by the system's requirements.Reads general system layouts from blueprints, basic knowledge of mathematics, cable television products and services.
- Knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA), various state and local codes including G.O.95 and G.O.128, (when applicable,) and the policies and procedures for CATV installation activities.
- Communicates with customers in a clear and straight forward manner.Proven ability to work independently and to prioritize and organize effectively.
- Manipulates connectors, fasteners, wire and use hand tools, works in areas with exposure to moderate noise levels.
- Lifts and carries loads of 70 lbs or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity.
- Drives company vehicle in performance of duties in a safe and responsible manner while working and traveling in inclement weather.
- Vision ability: close vision, peripheral vision and ability to adjust focus and able to manipulate objects such as pens, keyboard and mouse.
- Normal work shift may include weekends; may include 10 hour days for 4 days a week and available to work overtime including weekends, evenings and holidays.
- Exposure to moderate noise level, dogs or other animals, construction areas, or the public in general, may be a concern.
- Able to apply common sense, theory, and experience to decision-making; able to recognize similarities between past and present situation; able to identify key issues or use inductive reasoning in complex situations and to communicate courteously and pro-actively; able to learn customers' short term and long term needs; see issues from customers' position, and recommend products or service; able to promote customer focus in employees and develop partnerships with customers.
- Able to persist and finish projects despite obstacles, or redirect when necessary; able to follow instructions or take action and address opportunities with little supervision; able to take extra steps to prevent mistakes or create opportunities.
- Regular, consistent and punctual attendance.Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Able to use active listening skills or attend to non-verbal cues to better understand others' perspectives, behaviors or motivations; able to empathize with others' needs and respond sensitively; able to use good judgment when responding and respond to objections successfully.
- Completion of 45 days (maximum) of service employees must complete the certification as required.The employee must have successfully completed the following training programs, Safety Program, Company-specific training on policies and procedures, Installer Training, Customer Contact, Product Knowledge and Sales.& After the initial 45 days, an employee may be advanced to the next level provided that there has been satisfactory development of the necessary skills and ability to perform the above tasks as determined by the certification assessments including passing the written assessment, skills assessment and meet Comcast Employee Standards, and supervisor's approval.

Job Specification:
- High School or Equivalent
- Generally requires 0-2 years related experience

Additional Requirements:
- Must have a High School Diploma or GED
- Must possess strong communication skills and customer service orientation
- Requires a proven ability to work independently, prioritize tasks and organize effectively.
- Must possess a strong ability to read and use maps to identify routes to customer homes.&
- Must have the ability to safely operate a company vehicle
- Must have and maintain a valid California Driver's License with satisfactory driving record
- Bilingual capability in Spanish is a plus.
- Tech Connections Certification Desired

Physical Requirements:
- Must be able to carry and lift a minimum of 70lbs
- Must be able to carry and climb tall ladders
- Must work and travel outside in inclement weather
- Must work near power lines and electricity
- Must work and climb on poles, roofs, ladders and/or bucket trucks in high elevations
- Must work in confined spaces which include but not limited to crawl spaces and attics

Comcast is an EOE/Veterans/Disabled/LGBT employer

To excel in this role, you must have superior communication, interpersonal and problem-solving skills and the ability to work well under pressure.A high school diploma or the equivalent is required.Up to 2 years of related experience is a plus, but not required...... click apply for full job details

Keywords: Comcast, Boynton Beach , Cable Installer -, IT / Software / Systems , Boynton Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Entry Level Software Engineer - Fort Lauderdale
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: Fort Lauderdale
Posted on: 12/13/2018

Business Analyst - Innovation Technology Team
Description: Description POSITION SUMMARY: This is the link between the Transformation team, the legacy business and ETP. We are looking for an individual with the ability to think in a transformative way, an (more...)
Company: Southern Glazer's Wine and Spirits
Location: Hollywood
Posted on: 12/13/2018

Application Systems Architect (ASP.NET & Azure)
Description: We are seeking an Application Systems Architect with a plethora of cloud experience Were introducing new technologies to modernize our systems introduce crazy efficiency. Were starting to move towards (more...)
Company: Assurant
Location: Miami
Posted on: 12/13/2018


Earn 800-1200 Weekly as a Health Rep working from Home. Computer and Phone are a must
Description: Comprehensive full training is provided and an excellent
Company: Jumpstart consult
Location: Coral Springs
Posted on: 12/13/2018

Microservices in Java 8 with Akka/Lagom
Description: Microservices developers with Springboot: Our client
Company: Magnum Technologies, Inc.
Location: Miami
Posted on: 12/13/2018

Lead Java Software Engineer
Description: You are a passionate Lead Java Software Engineer - You understand that effective solution development requires going above and beyond. You take pride in making a lasting impression, then this is the position (more...)
Company: Assurant
Location: Miami
Posted on: 12/13/2018

SCRUM MASTER
Description: Hello ,Hope all is well.We have immediate need for Scrum MastersIf you are interested please respond with your resume and availability to discuss ASAPScrum MastersMiami, FL or Novi, MI12 months Contract (more...)
Company: Spar Information Systems
Location: Hialeah
Posted on: 12/13/2018

Entry Level Software Engineer - Miami Gardens
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: Miami
Posted on: 12/13/2018

Oracle Apps Functional - Oracle Fusion HCM
Description: Hi Greetings from Smart Folks--- My name is Kumar we have a job opportunity for you as a Oracle Apps Functional - Oracle Fusion HCM one of our client based at Boca Raton, FL Please find the Job description (more...)
Company: Smart Folks Inc
Location: Boca Raton
Posted on: 12/13/2018

Entry Level Programmer - Pembroke Pines
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: Pembroke Pines
Posted on: 12/13/2018

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Boynton Beach RSS job feeds