BoyntonBeachRecruiter Since 2001
the smart solution for Boynton Beach jobs

Associate Team Leader

Company: H&R BLOCK
Location: Boynton Beach
Posted on: September 27, 2019

Job Description:

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

    As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

    What you'll do...
    • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
    • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
    • Serve as point of contact for onsite escalated client service concerns
    • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
    • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
    • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
    • Lead daily huddles and communicate essential information to office associates

Keywords: H&R BLOCK, Boynton Beach , Associate Team Leader, Hospitality & Tourism , Boynton Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Cashier
Description: A Grand Career Is Awaiting YouFrom the creators of The Cheesecake Factory, Grand Lux Cafe blends the grandeur and luxury of European cafes with the sensibilities and spirit of an All-American restaurant.-- (more...)
Company: Grand Lux Cafe
Location: Miami
Posted on: 10/19/2019

Seasonal Stock Associate
Description: Crate and Barrel is America's leading home specialty retailer, world-renowned for design, value and customer service. Our award-winning, architectural stores are crisp, clean, light, and filled with unique, (more...)
Company: Crate & Barrel
Location: Fort Lauderdale
Posted on: 10/19/2019

Assistant General Manager
Description: Job overview As an Assistant General Manager, you will fill a leadership role with an industry-recognized leader in hospitality management services. You will attentively oversee the hotel's personnel (more...)
Company: Residence Inn by Marriott West Palm Beach
Location: West Palm Beach
Posted on: 10/19/2019


Part Time Delivery Driver up to $15/hr - Sign up Today with Postmates!
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity
Company: Postmates
Location: Miami
Posted on: 10/19/2019

Seasonal Stock Associate
Description: Crate and Barrel is America's leading home specialty retailer, world-renowned for design, value and customer service. Our award-winning, architectural stores are crisp, clean, light, and filled with unique, (more...)
Company: Crate & Barrel
Location: Key Biscayne
Posted on: 10/19/2019

Seasonal Visual Associate / Merchandising Team
Description: Visual Associates x2F Merchandising Associates are the rare breed of highly organized and creative individuals. Maintaining a beautifully merchandised sales floor is key to this position. You're also (more...)
Company: Crate & Barrel
Location: Key Biscayne
Posted on: 10/19/2019

Seasonal Sales Associate
Description: Crate and Barrel Sales Associates are at the heart of our customers' experience. Genuinely warm and naturally driven, you're a fan of everything we sell. That enthusiasm brings a level of excitement to (more...)
Company: Crate & Barrel
Location: Hallandale
Posted on: 10/19/2019

Shift Supervisor
Description: This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's
Company: Wendy's
Location: Boca Raton
Posted on: 10/19/2019

Seasonal Stock Associate
Description: Crate and Barrel is America's leading home specialty retailer, world-renowned for design, value and customer service. Our award-winning, architectural stores are crisp, clean, light, and filled with unique, (more...)
Company: Crate & Barrel
Location: Boca Raton
Posted on: 10/19/2019

Shift Supervisor
Description: This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's
Company: Wendy's
Location: West Palm Beach
Posted on: 10/19/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Boynton Beach RSS job feeds