Medical Assistant - Wound Healing Office
Company: NCH
Location: Bonita Springs
Posted on: January 22, 2026
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Job Description:
DEPARTMENT: 16182 - Wound Healing Bonita LOCATION: 3302 Bonita
Beach Road, Bonita Springs, FL, 34134 WORK TYPE: Full Time WORK
SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally
governed non-profit delivering premier comprehensive care. Our
healthcare system is comprised of two hospitals, an alliance of 700
physicians, and medical facilities in dozens of locations
throughout Southwest Florida that offer nationally recognized,
quality health care. NCH is transforming into an Advanced Community
Healthcare System(TM) and we're proud to: Provide higher acuity
care and Centers of Excellence; Offer Graduate Medical Education
and fellowships; Have endowed chairs; Conduct research and
participate in national clinical trials; and partner with other
health market leaders, like Hospital for Special Surgery,
Encompass, and ProScan. Join our mission to help everyone live a
longer, happier, healthier life. We are committed to care and
believe there's always more at NCH - for you and every person we
serve together. Visit nchjobs.org to learn more. JOB SUMMARY The
wound care Medical Assistant is responsible for providing
technical, supportive, and appropriate patient care functions for
the assigned clinical area. ESSENTIAL DUTIES AND RESPONSIBILITIES -
Other duties may be assigned. Provides high level customer service
in all interactions with internal and external customers. Provides
direct, professional, and knowledgeable interactions with patients,
physicians, referral sources, and the treatment team. Acts as
patient advocate and liaisons with various departments to meet
mutual goals. Maintains patient confidentiality regarding access to
patient and other clinical information via email, computer, fax,
and mail. Addresses concerns of patients, provides service
recovery, and escalates issues as needed. Performs routine patient
care responsibilities such as taking vital signs, collecting
specimens and laboratory Point of Care Testing. Collects patient
health history, performs medication reconciliation, and enters
information in EPIC. Notes the chief complaint/reason for patient's
visit. Prepare equipment, examination rooms, and clean instruments
as directed. Assists with medical procedures and exams as needed.
Instructs patients on general care and medicine procedures.
Maintains patient and service rooms in a neat and orderly
condition. Conducts patient incoming/outgoing phone calls and post
visit follow-up appointment scheduling. Responds to routine patient
phone calls and MyChart messages and routes to RN, APP or Physician
as needed. Performs clerical/administrative responsibilities such
as filing and/or scanning patient medical records, insurance
authorizations, obtaining lab/x-ray reports, hospital notes, and
referral information. Ability to observe changes in the medical
condition of patients and effectively communicate these changes to
other nursing staff members and physicians/providers. EDUCATION,
EXPERIENCE AND QUALIFICATIONS Minimum of High School or GED
required. Must satisfy one of the following: o Registered Medical
Assistant or graduate of an approved Medical Assistant Program. o
Graduate of an RN program who is pending authorization (receipt of
letter) to test for the NCLEX (up to four months) or has not passed
their first NCLEX and is awaiting second test (has four months to
obtain RN license). Basic Life Support (BLS) certification required
from the American Red Cross or American Heart Association. Must be
able to communicate thoughts clearly, both verbally and in writing.
Must have critical thinking and problem-solving skills. General
computer skills, including but not limited to: Microsoft Office,
electronic medical documentation, and email.
Keywords: NCH, Boynton Beach , Medical Assistant - Wound Healing Office, Healthcare , Bonita Springs, Florida
