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Pharmacy Liaison *Boynton Beach,FL*

Company: NYU Langone Health - Symphony Talent
Location: Boynton Beach
Posted on: January 24, 2023

Job Description:

Position Summary:
We have an exciting opportunity to join our team as a Pharmacy Liaison *Boynton Beach,FL*.

In this role, the successful candidate Pharmacy Liaison assists patients with medication related issues and drives strategies that improve medication adherence, medication related health outcomes and quality measures in partnership with NYUPN Pharmacy team and providers.Job Responsibilities:

  • Telephonic outreach to patients to uncover barriers contributing to low adherence and conduct interventions to improve medication adherence and quality measures.
  • Ensures compliance with all regulations
  • Seeks professional development opportunities to maintain professional competence as required to maintain technician certification.
  • Performs other duties as assigned.
  • May provide guidance and training to less experienced staff.
  • Accurately prepare reports. .
  • Collaborates with pharmacists and nurse Clinical Care Coordinators to refer patients for health coaching as well as receive referrals to perform medication coaching and medication reconciliation.
  • Refer and escalate issues to pharmacist, nurse and/or provider when appropriate.
  • Answer questions and complete requests for assistance with refills.
  • Interact with internal and external providers to provide outstanding customer service.
  • Provide health coaching and medication education.
  • Advocate and ensure patients receive access to their required medications including referral to patient assistance programs.
  • Document clinical interventions for medication related quality measures and utilization management.
  • Review chart and perform medication reconciliation while consulting with patients, pharmacies and providers as necessary.

    Minimum Qualifications:

    • To qualify you must have a Pharmacy Technician Certification Board (PTCB).
    • Must also complete a board-approved training program.
    • High School Diploma or equivalent.
    • Computer literacy and experience documenting in electronic medical record.
    • 3 year relevant experience as Pharmacy Technician in community, managed care or Specialty Pharmacy.
    • Effective oral and written communication skills.
      Preferred Qualifications:

      • Associate or Bachelor degree
      • Experience/certification in Medication Therapy Management and/or Motivational Interviewing
      • Problem solver and ability to work independently

Keywords: NYU Langone Health - Symphony Talent, Boynton Beach , Pharmacy Liaison *Boynton Beach,FL*, Healthcare , Boynton Beach, Florida

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