Pharmacy Liaison *Boynton Beach,FL*
Company: NYU Langone Health - Symphony Talent
Location: Boynton Beach
Posted on: January 24, 2023
Job Description:
Position Summary:
We have an exciting opportunity to join our team as a Pharmacy
Liaison *Boynton Beach,FL*.
In this role, the successful candidate Pharmacy Liaison assists
patients with medication related issues and drives strategies that
improve medication adherence, medication related health outcomes
and quality measures in partnership with NYUPN Pharmacy team and
providers.Job Responsibilities:
- Telephonic outreach to patients to uncover barriers
contributing to low adherence and conduct interventions to improve
medication adherence and quality measures.
- Ensures compliance with all regulations
- Seeks professional development opportunities to maintain
professional competence as required to maintain technician
certification.
- Performs other duties as assigned.
- May provide guidance and training to less experienced
staff.
- Accurately prepare reports. .
- Collaborates with pharmacists and nurse Clinical Care
Coordinators to refer patients for health coaching as well as
receive referrals to perform medication coaching and medication
reconciliation.
- Refer and escalate issues to pharmacist, nurse and/or provider
when appropriate.
- Answer questions and complete requests for assistance with
refills.
- Interact with internal and external providers to provide
outstanding customer service.
- Provide health coaching and medication education.
- Advocate and ensure patients receive access to their required
medications including referral to patient assistance programs.
- Document clinical interventions for medication related quality
measures and utilization management.
- Review chart and perform medication reconciliation while
consulting with patients, pharmacies and providers as
necessary.
Minimum Qualifications:
- To qualify you must have a Pharmacy Technician Certification
Board (PTCB).
- Must also complete a board-approved training program.
- High School Diploma or equivalent.
- Computer literacy and experience documenting in electronic
medical record.
- 3 year relevant experience as Pharmacy Technician in community,
managed care or Specialty Pharmacy.
- Effective oral and written communication skills.
Preferred Qualifications:
- Associate or Bachelor degree
- Experience/certification in Medication Therapy Management
and/or Motivational Interviewing
- Problem solver and ability to work independently
Keywords: NYU Langone Health - Symphony Talent, Boynton Beach , Pharmacy Liaison *Boynton Beach,FL*, Healthcare , Boynton Beach, Florida
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