Central Billing Office - Learning Development Specialist *Onsite - BoyntonBeach, FL*
Company: NYU Langone Health - Symphony Talent
Location: Boynton Beach
Posted on: March 17, 2023
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Job Description:
NYU Langone Health is a world-class, patient-centered, integrated
academic medical center. Ranked as the #1 Hospital in New York and
the #3 Hospital in the nation by U.S. News & World Report, NYU
Langone's culture is rooted in excellence in patient care,
education, and research. NYU Langone comprises more than 300
locations throughout the New York area, including six inpatient
locations, a children's hospital, three emergency rooms and a level
1 trauma center. Also part of NYU Langone Health is the Laura and
Isaac Perlmutter Cancer Center, a National Cancer Institute
designated comprehensive cancer center, and NYU Grossman School of
Medicine, which since 1841 has trained thousands of physicians and
scientists who have helped to shape the course of medical history.
For more information, go to nyulangone.org, and interact with us on
LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and
Instagram. Position Summary: We have an exciting opportunity to
join our team as a Learning Development Specialist.
In this role, the successful candidate is responsible for achieving
in-depth knowledge of assigned Epic applications and operational
functions and be able to communicate effectively to end users in a
classroom, webinar, eLearning and at elbow support setting. The
trainer will be expected to keep materials and classroom
environment pleasant and current. The trainer will work with the
appropriate partners to facilitate the creation of tip sheets and
form healthy relationships and communications with application
teams to begin to understand how Epic functionality is designed to
meet the end user's needs. The trainer will participate in QA
sessions and design curriculum to improve quality, new initiatives,
and applications. In this role, you will help to support the
revenue cycle team.Job Responsibilities:
Minimum Qualifications:
To qualify you must have a Bachelor's Degree or equivalent
experience.
At least two years of facilitator experience.
At Least one year of experience in curriculum development-
Instructional Design. Demonstrated experience in the creative
design, development, and/or delivery of non-technical training to
an adult audience (Samples requested).
At least one year experience with eLearning authoring software, and
Document Editing software.
By experience or education, abilities related to learner analysis;
course structure, content treatment, organization, sequencing, and
outlining; and objective writing.
Must show functional understanding of professional billing office
trends, practices, training initiatives, quality programs,
coaching, and the unique demands placed on frontline staff.
Must be learner-focused, with the ability to develop targeted
materials based on learner preferences, characteristics,
competencies, etc.
Must have demonstrated solid writing and grammar skills related to
informational and instructional material.
Must be a high-performing PC user and highly functional in the
Windows Office Suite (Word, Excel, Power Point).
Must have experience in facilitating curricula virtually.
Must possess solid training delivery skills related to motivating
and capturing the attention of adult learners; must display high
energy, confidence, a sense of fun, and the desire to provide an
interactive and memorable learning experience.
Must exhibit patience, empathy, and other rapport building
qualities.
Must be task, team, and deadline oriented; must be a team
player.
Must have demonstrated experience in communicating effectively with
all staff levels within and beyond the Central Billing
Office.Preferred Qualifications:
Healthcare background preferred within a Customer Service,
Professional Billing, or Contact Center setting.Qualified
candidates must be able to effectively communicate with all levels
of the organization.NYU Grossman School of Medicine provides its
staff with far more than just a place to work. Rather, we are an
institution you can be proud of, an institution where you'll feel
good about devoting your time and your talents.NYU Grossman School
of Medicine is an equal opportunity and affirmative action employer
committed to diversity and inclusion in all aspects of recruiting
and employment. All qualified individuals are encouraged to apply
and will receive consideration without regard to race, color,
gender, gender identity or expression, sex, sexual orientation,
transgender status, gender dysphoria, national origin, age,
religion, disability, military and veteran status, marital or
parental status, citizenship status, genetic information or any
other factor which cannot lawfully be used as a basis for an
employment decision. We require applications to be completed
online.
If you wish to view NYU Grossman School of Medicine's EEO policies,
please click here. Please click here to view the Federal "EEO is
the law" poster or visit
https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for
more information.
Keywords: NYU Langone Health - Symphony Talent, Boynton Beach , Central Billing Office - Learning Development Specialist *Onsite - BoyntonBeach, FL*, Administration, Clerical , Boynton Beach, Florida
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