Front Office Specialist

Company: 21st Century Oncology
Location: Boynton Beach
Posted on: May 14, 2022

Job Description:

Role Summary:

In all of our centers, the first point of contact for our patients is the Front Office Specialist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.

Your Key Responsibilities:

* Maintenance of patient's chart:
* Patient demographics
* Billing information
* Copy photo I.D. and insurance card
* Obtain necessary consent form signatures, including HIPAA policy

* Verification of Insurance Benefits:
* Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter
* Eligibility and financial responsibility information must be communicated clearly to patients
* Benefit information is documented in the patient record

* Assist with Patient Collections:
* Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due
* Assist with patient questions regarding billing and insurance payments

* Schedule patient appointments:
* New and follow up appointments within the practice
* Consultation appointment referrals

* Assist with incoming phone calls:
* Manage incoming calls and transfer appropriately
* Take complete and accurate messages and ensure message delivery in a timely manner

Minimum Qualifications:

* Ability to maintain a cheerful, positive and respectful attitude
* Excellent organizational and interpersonal skills
* Good telephone, computer, and typing skills
* High School graduate or equivalent
* 1+ year experience as medical receptionist preferred, but not required

Minimum Physical Capabilities:

In order to be able to perform normal duties as a Front Office Specialist, the worker must be able to perform all of the following physical capabilities:

* Lifting up to 11 lbs occasionally floor to waist height,
* Frequent forward reaching, fine motor control (hand and arm)
* Sitting for up to 30mins at a time
* Occasional standing and walking
* Occasional bending and squatting
* Rare pushing and pulling to assist with a patient transfer

About GenesisCare:

Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.

Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey.

Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven.

GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.

Please be vigilant of online scams impersonating GenesisCare. Please note that we will only contact qualified applicants via an official GenesisCare email account ending in genesiscare.com or via an official ADP email ending in adp.com.

Keywords: 21st Century Oncology, Boynton Beach , Front Office Specialist, Administration, Clerical , Boynton Beach, Florida