Benefits Coordinator

Company: City of Boynton Beach, FL
Location: Boynton Beach
Posted on: August 6, 2022

Job Description:

Purpose of Classification The purpose of this classification is to plan, implement, maintain and administer a broad range of benefits and services to City employees. These benefits include medical, dental, life, disability insurances, recognition programs and events as well as a variety of voluntary programs. Essential Functions The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Establishes goals, standards and objectives; develops and administers benefits policies and procedures; ensures provision of services is in compliance with labor agreements and Federal and State statutes, rules and regulations; reviews legislation to determine effect on benefits programs and services. Researches, analyzes and coordinates with Finance on costs of benefits in contract proposals. Receives and audits invoices from benefits providers. Determines employee eligibility for benefit programs. Schedules, coordinates and/or conducts orientation for new hires; interprets and explains City benefit plans; conducts initial employee benefits enrollment; instructs new hires in completion of benefit forms and hiring documents; distributes completed benefit forms to appropriate department, provider, employee and file. Designs, develops and distributes communication tools to enhance employees' understanding of the City's benefits packages. Plans, coordinates and implements annual Benefits and Wellness Fair / Administrative Services Expo. Plans, coordinates and implements annual Open Enrollment period for benefits changes.Maintains current knowledge of benefit trends, laws and regulations. Coordinates with Pension Administrator to resolve problems/situations as required.Works with Pension Administrator to create pension related content on City website. Prepares or completes various forms, reports, correspondence, articles, surveys, certificates, check requests, agendas, statistical reports, record destruction requests, or other documents. Receives and takes appropriate action on various forms, reports, correspondence, surveys, invoices, personnel authorization forms, payroll listings, budget reports, insurance/benefit billings, employment openings, contracts, city charter, policies, procedures, rules, regulations, statutes, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, desktop publishing, document imaging, e-mail, or other software programs. Answers the telephone; provides information, guidance, and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary. Communicates with supervisor, employees, retirees, city management, other departments, third party administrators, the public, outside agencies, and other individuals as needed to coordinate benefit activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.Serves on Insurance Committee and assists in the review and renewal of insurance contracts. Additional Functions Performs general clerical tasks in support of department operation, which may include greeting the public, distributing documents, explaining employment policies and procedures, responding to public records requests. Maintains current knowledge of benefit trends, laws and regulations and how they impact programs and plans. Provides assistance or coverage to other employees as needed. Performs other related duties as required.Minimum Qualifications

• Bachelor's degree in human resources, personnel management, business administration, public administration or closely related field; and
• Must possess three (3) years of previous experience that includes employee benefits administration. PREFERRED QUALIFICATIONS Minimum Qualifications for education and experience must be met before consideration of the following Preferred Qualifications:
  • Master's degree from an accredited college or university in human resources, personnel management, business administration, public administration or closely-related field.
  • Work experience in local, county, or state government. Supplemental Information Effectively communicates with supervisor, employees, other departments, contractors, companies, vendors, outside agencies, the public, and other individuals as needed to coordinate work activities and events, review status of work, exchange information, or resolve problems. Accurately and expeditiously receives and delivers messages and information to the appropriate individuals. Ability to prepare accurate and thorough written records and reports. Ability to understand and follow oral and written instructions and to complete assigned tasks with minimal supervisory direction. Ability to understand and quickly and accurately follow brief oral and written instructions on moderately complex matters. Ability to establish and maintain harmonious relationships with Supervisor, customers, other employees, other departments, other governmental and regulatory agencies, and the general public as needed.KNOWLEDGE, SKILLS, AND ABILITIES
    • Ability to work independently on complex tasks and projects and prepares detailed records and reports.
    • Ability to interpret City policies, procedures, benefit programs, and a wide variety of City Personnel matters and effectively communicate to prospective applicants, current employees, retirees, and the public.
    • Detail oriented with ability to produce accurate work products.
    • Ability to complete multiple tasks with competing priorities.
    • Knowledge of records management policies and procedures and the ability to maintain records in an accurate and easily retrievable manner.
    • Ability to work independently with high initiative while also being comfortable working as a team member.
    • Strong interpersonal skills.
    • Ability to form strong relationships, and deal tactfully, professionally, and effectively with managers and City staff.
    • Ability to mitigate conflict during communications.
    • Strong technology skills.
    • Excellent written and verbal communications skills.
    • Demonstrated experience handling sensitive and confidential information appropriately.
    • Ability to administer electronic databases and ensure data integrity.PHYSICAL AND SENSORY REQUIREMENTS/ENVIRONMENTAL FACTORS Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (25 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements : Tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions. The City of Boynton Beach, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (42 U.S. C. 12101 et. seq.), the City of Boynton Beach will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat of significant risk to the health or safety of themselves or others. Requirements are representative of the minimum level of knowledge, skills, and ability.VETERANS' PREFERENCE Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority in the City's hiring process. Additionally, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements in employment by the City.

Keywords: City of Boynton Beach, FL, Boynton Beach , Benefits Coordinator, Accounting, Auditing , Boynton Beach, Florida